Booking Agent

MTS Globe Spain; Gandia; On-site; EUR 26,000 - 32,000; Full time

Job summary

MTS Globe in Ibiza is seeking a Booking Agent to join our inbound team. You will manage bookings, monitor stop sales, control allotments, and follow up daily to ensure a high standard of service for our clients and partners.

You will work closely with TTOO and hoteliers, handling incidents and guest requests, and communicating clearly in English. Two years in a similar role and a strong English level are required; additional languages are a plus.

Qualifications

• Two years of experience in a similar role.
• High level of English; other languages are a plus.

Responsibilities

• Management of notifications and special requests.
• Manage stop sales and allotment control.
• Daily follow-up of bookings.
• Control of the average price per booking and the occupancy in the destination.
• Be in contact with TTOO and hoteliers.
• Manage incidents and complaints.

Skills

English

Job description

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through localexpertise, strong partnerships, and advanced technology. Weprovidea full range of destination services - from hotel accommodation and transfers to excursions, guidedtoursand cruise handling.

What do we offer?

At MTS Globe,you’llbe part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

We are looking for a Booking Agent to join our incoming agency in Ibiza to reinforce our team. As Booking Agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managing bookings and ensuring a high quality of service, we are waiting to meet you.

Main responsibilities:

• Management of notifications and special requests
• Manage stop sales and allotment control
• Daily follow-up of bookings
• Control of the average price per booking and the percentage of occupation in the destination
• Be in contact with TTOO and hoteliers
• Manage incidents and complaints

Requirements

• Experience of 2 years in similar position
• High level of English, other languages will be a plus