Airport Transfer Assistant

MTS Globe; Barcelona; On-site; EUR 13,392 - 17,856; Full time

Job summary

A leading incoming travel agency in Barcelona is seeking Transfer Assistants for the Summer Season 2026. You will be the first contact for clients at the airport, ensuring their needs are met upon arrival. Responsibilities include welcoming customers, coordinating transport to hotels, and resolving any queries. Candidates must possess advanced English and Spanish skills; knowledge of Polish or German is a plus. Customer service experience and good communication skills are essential. This role requires availability for rotating shifts starting at the end of March.

Qualifications

• Advanced level of English and Spanish is a must.
• Experience in a similar position will be valued.
• Availability for rotating shifts.

Responsibilities

• Welcome the customers at the airport upon arrival.
• Coordinate and assist transport from the airport to the hotel.
• Report any changes/inconsistencies found to our main office.

Skills

Advanced English

Advanced Spanish

Polish (Intermediate/Advanced)

German (Intermediate/Advanced)

Customer service orientation

Good communication skills

Job description

MTS Globe Spain

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico’s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 12,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

Job Description

Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Transfer Assistants for a receptive agency in Barcelona Airport who will work during Summer Season 2026, from the end of March until the end of October.

As a transfer assistant you are the first person the client will meet, and you should make sure everything is ready for them upon arrival. You will welcome them, provide them with all the details needed and walk with them to their transfer. Any queries they might have we should be able to solve them and help them make the most out of their holidays.

Main responsibilities

• Welcome the customers at the airport upon arrival.
• Coordinate and assist transport from the airport to the hotel.
• Report any changes/inconsistencies found to our main office.

Requirements

• Advanced level of English and Spanish is a must.
• Intermediate or advanced level of Polish will be a plus.
• Intermediate or advanced level of German will be a plus.
• Experience in a similar position will be valued.
• Customer service oriented.
• Good communication skills.
• Availability for rotating shifts.
• Availability to start end of March.