Technical Partner Success Manager

gig; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

gig is seeking a proactive Technical Account Manager to serve as the primary liaison for partners. In this role, you will provide technical support and ensure exceptional service, driving operational excellence and identifying growth opportunities.

The ideal candidate thrives in a fast-paced environment and excels at building strong relationships, making a meaningful impact on partner performance and business growth.

Formación

• Proven experience in customer relationship management and technical support.
• Ability to solve complex problems and drive operational excellence.
• Strong verbal and written communication skills.

Responsabilidades

• Serve as the primary operational liaison for GiG partners.
• Ensure timely issue resolution and exceptional service.
• Manage partner health and support successful onboarding and retention.

Conocimientos

Customer relationship management

Technical support

Problem-solving

Cross-functional collaboration

Descripción del empleo

gig is seeking a proactive Technical Account Manager to serve as the primary liaison for partners. In this role, you will provide technical support and ensure exceptional service, driving operational excellence and identifying growth opportunities.

The ideal candidate thrives in a fast-paced environment and excels at building strong relationships, making a meaningful impact on partner performance and business growth.