Partner Success Engineer

gig; Marbella; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

GiG seeks a proactive Technical Account Manager to act as the primary operational liaison for our partner portfolio. You will blend customer success with hands-on technical support to maximize value from our products and ensure timely issue resolution.

Collaborating with Commercial Directors, engineering, product, and integration teams, you will drive partner health, onboarding, renewals, and long-term retention in a fast-paced environment that rewards problem solving and relationship building.

Formación

• Customer-facing with strong relationship-building skills.
• Hands-on technical support and problem solving.
• Cross-functional collaboration with engineering, product and sales.

Responsabilidades

• Serve as the primary operational liaison for GiG partners with proactive account management.
• Identify growth opportunities and guide customers on product value and best practices.

Descripción del empleo

GiG seeks a proactive Technical Account Manager to act as the primary operational liaison for our partner portfolio. You will blend customer success with hands-on technical support to maximize value from our products and ensure timely issue resolution.

Collaborating with Commercial Directors, engineering, product, and integration teams, you will drive partner health, onboarding, renewals, and long-term retention in a fast-paced environment that rewards problem solving and relationship building.