Swedish Customer Care Specialist — Hybrid (Barcelona)

The Fork; Barcelona; Hybrid; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Lunch vouchers

Health insurance

Calm app access

Job summary

TheFork is seeking a Customer Care Specialist for the Swedish Market in Barcelona. You will answer inquiries via phone, email and chat, and assist customers with our reservation platform, website or app to deliver a tailored, satisfying experience.

Based in Barcelona, you are fluent in Swedish (C2) and English, with CRM experience and strong communication skills. We offer a hybrid setup (some home office) a competitive salary with bonus, lunch vouchers, health insurance and ongoing learning in a

Qualifications

• Swedish at C2 level and fluent English.
• Experience in customer support and strong communication.

Responsibilities

• Answer incoming requests via phone, email and chat.
• Assist customers with questions about the reservation platform, website or app.
• Provide the most suitable answer or solution based on customer needs.

Skills

Swedish (C2)

English fluent

CRM tools

Customer support experience

Excellent communication

Tools

CRM tools

Job description

TheFork is seeking a Customer Care Specialist for the Swedish Market in Barcelona. You will answer inquiries via phone, email and chat, and assist customers with our reservation platform, website or app to deliver a tailored, satisfying experience.

Based in Barcelona, you are fluent in Swedish (C2) and English, with CRM experience and strong communication skills. We offer a hybrid setup (some home office) a competitive salary with bonus, lunch vouchers, health insurance and ongoing learning in a