Student Programs & Logistics Coordinator

Ie University; Madrid; Presencial; EUR 23.000 - 29.000; Jornada completa

Descripción de la vacante

IE University’s School of Politics, Economics & Global Affairs in Madrid invites applications for a full-time Program Assistant. The role serves as the first contact for students, professors and providers, supporting the Program Management team with administrative tasks and coordinating with Registrar, IT and planning.

Fluency in Spanish and English, plus strong organizational and customer-service skills, are essential.

Formación

• Bachelor’s Degree required.
• 0-2 years of experience.
• Fluency in Spanish and English, with strong communication skills.
• Customer interface experience and excellent organizational skills.
• Proficiency in Microsoft Office (Word, Excel and PowerPoint).

Responsabilidades

• Support students and professors on a daily basis.
• Manage a high volume of emails and respond on time to queries.
• Liaise and coordinate with other departments (Registrar, Planning, IT…) on a wide range of administrative issues.
• Process internal expense reports and monitor budget.
• Compile and update databases with student information.
• Manage the logistics of the program, including events, organization of extracurricular activities and travel arrangements.
• Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
• Understand the program’s timelines in order to work proactively and independently on the delivery of tasks.
• Travel coordination for students, faculty and staff of the department.
• Prepare summaries of meetings with stakeholders that help the team know what actions to focus on to improve programs.
• Prepare communications for students and candidates aligned with the School’s mission and goals.]
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Conocimientos

Customer service

Organization skills

Communication skills

Microsoft Office

Educación

Bachelor's Degree

Herramientas

Microsoft Office

Descripción del empleo

IE University’s School of Politics, Economics & Global Affairs in Madrid invites applications for a full-time Program Assistant. The role serves as the first contact for students, professors and providers, supporting the Program Management team with administrative tasks and coordinating with Registrar, IT and planning.

Fluency in Spanish and English, plus strong organizational and customer-service skills, are essential.