Student Housing Experience Manager

Yugo; Madrid; Presencial; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5 weeks leave + holidays bonus

Discretionary annual bonus

YuDay day off

Discounts on groceries, gym, travel

Social events and perks

Descripción de la vacante

Yugo seeks an experienced Residence Manager to lead a team of Yugoers and deliver exceptional student living experiences in Madrid. You will oversee daily operations, guest services, safety, and community programs across our spaces.

The role combines people leadership with budget accountability, driving occupancy and revenue through targeted sales and marketing efforts while upholding Yugo's values of sustainability and inclusion.

Formación

• Strong interpersonal and communication skills.
• Experience in fast-paced, target-driven environments with a focus on sales and marketing.
• Fluency in Spanish and English.

Responsabilidades

• Lead, mentor, and guide the team to ensure the student space runs smoothly.
• Take full responsibility for budget and P&L and financial performance of the space.
• Manage costs and maximize profit while ensuring occupancy via short- and long-term lets.
• Drive sales and marketing activities to fill the student space across channels.
• Handle customer complaints and deliver excellent student experiences.
• Ensure safety, security, compliance, and building management procedures are followed.
• Develop relationships with local universities and suppliers.
• Oversee the operational calendar and student lifecycle from arrival to departure.

Conocimientos

Interpersonal skills

Sales & marketing focus

Bilingual Spanish/English

Team leadership

Descripción del empleo

Yugo seeks an experienced Residence Manager to lead a team of Yugoers and deliver exceptional student living experiences in Madrid. You will oversee daily operations, guest services, safety, and community programs across our spaces.

The role combines people leadership with budget accountability, driving occupancy and revenue through targeted sales and marketing efforts while upholding Yugo's values of sustainability and inclusion.