Residence Manager

Saica; Sevilla; Presencial; EUR 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary with annual discretionary bonus

5 weeks' annual leave

Paid day off for wellness (YuDay)

Discounts on groceries, gym memberships, and entertainment

Descripción de la vacante

Yugo is seeking a Residence Manager in Sevilla to oversee and mentor the team, ensuring high-quality student experiences. This role involves managing the budget, driving sales, and maintaining safety compliance. A suitable candidate will have experience in residence management, strong interpersonal skills, and fluency in Spanish and English. The position comes with competitive benefits including a salary of €40,000 and five weeks of annual leave plus additional holidays.

Formación

• Relevant experience managing a residence within hotels or universities.
• Ability to build and maintain quality relationships with stakeholders.
• Experience in a fast-paced, target-driven environment focusing on sales.

Responsabilidades

• Lead, mentor, and guide the team for smooth operation of the student space.
• Take full responsibility for budget and financial performance.
• Drive sales and marketing activities for full occupancy.
• Act as a point of contact for complaints and student satisfaction.
• Manage compliance and safety for the residence.

Conocimientos

Leadership and mentoring

Interpersonal and communication skills

Sales and marketing experience

Fluent in Spanish and English

Descripción del empleo

Residence Manager

Location: ES--Sevilla

Overview

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It's about people, the planet, and passion.

We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they’re given – they shape the future for themselves and for others.

We are currently on the lookout for an experienced Residence Manager to lead our amazing team of Yugoers. Students are no mean feat, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students.

Does this sound like you?

• You are passionate about ensuring students live their best life
• You are Bold, you are not afraid to challenge boundaries and try new things
• You are True, you are a force for good, you act responsibly towards others and the planet. You are sustainability-minded and want to help better the future.
• You are Real, you take pride in what you do, and you own it
• You are Open, you are open-minded, open-hearted, and open to new ideas

Responsibilities

Reporting to the Area Manager here is a snapshot of what you will do:

• Use your upbeat, outgoing personality to lead, mentor, and guide the team to ensure that the student space is running smoothly
• Take full responsibility for the budget and P&L, and the financial performance of the student space.
• You’ll cross all the T’s and dot the I’s, to and ensure you are managing costs and maximizing profit for the property
• Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets
• Drive sales and marketing activities to ensure the student space is full and all marketing channels have been utilized to their full potential
• Manage ‘the good’ and turn around the ‘not so good’ - meaning you will handle complaints and offer excellent student experiences to your students
• Use your advanced knowledge of safety, security, compliance, and building management to ensure core operating procedures are adhered to, followed up on and we are providing a safe secure home to our students
• Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers – again here is that winning personality!
• Be a smooth operator and ensure the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turnaround

Qualifications

Here’s what you’ll need:

• Relevant experience running a residence within hotels, university/college
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Experience within a fast-paced, target driven environment with a strong focus on sales and marketing
• Being able to communicate fluently in Spanish and English.
• Qualification and/or willingness to undertake training for Carbon Literacy

Benefits

We also receive:

• Competitive salary with annual discretionary bonus (as per the Convenio Colectivo de Colegios Mayores)
• 5 weeks’ annual leave (25 days) + Additional 7 days of Easter and 8 days of Christmas.
• Additional ‘YuDay’ which is a paid day off every year to spend as you wish to support your wellness journey
• Access to a whole host of perks like discounts on groceries, gym memberships, travel, and entertainment
• Social events and more!

Min salary: €40,000.00/year

Max salary: €40,000.00/year