Front Desk & Operations Assistant – Student Residence

Xior Student Housing; Granada; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

International opportunities

Pleasant Granada workplace

Competitive salary & benefits

Descripción de la vacante

Xior Student Housing, Granada residence, seeks an Operations Assistant to join a 347-room student residence. You’ll be the first contact for students, handling reception, queries, reservations, and check-ins/outs while coordinating with cleaning, catering, and maintenance teams.

Ideal candidates speak Spanish and English, have MS Office skills, and show interest in customer service, social media, and new technologies. Rotating shifts, with a dynamic team in Granada.

Formación

• Studies in relation to Hospitality Industry, Tourism, and Business Administration will be positively valued.
• You speak Spanish, as well as English.
• You know how to work with MS Office.
• You have some interest and knowledge of costumer service, social networks and new technologies.

Responsabilidades

• You are the (first) face of our reception at the student residence.
• You take care of our customer service; you help students at the counter, by mail, and over the phone.
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards.
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office.
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening).
• You apply the necessary protocols in emergencies.

Conocimientos

Spanish language

English language

MS Office

Customer service

Social networks

New technologies

Educación

Hospitality/Tourism/Business Administration education

Herramientas

MS Office Suite

Descripción del empleo

Xior Student Housing, Granada residence, seeks an Operations Assistant to join a 347-room student residence. You’ll be the first contact for students, handling reception, queries, reservations, and check-ins/outs while coordinating with cleaning, catering, and maintenance teams.

Ideal candidates speak Spanish and English, have MS Office skills, and show interest in customer service, social media, and new technologies. Rotating shifts, with a dynamic team in Granada.