Operations Assistant - Granada Residence

Xior Student Housing; Granada; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

International opportunities

Pleasant Granada workplace

Competitive salary & benefits

Descripción de la vacante

Xior Student Housing, Granada residence, seeks an Operations Assistant to join a 347-room student residence. You’ll be the first contact for students, handling reception, queries, reservations, and check-ins/outs while coordinating with cleaning, catering, and maintenance teams.

Ideal candidates speak Spanish and English, have MS Office skills, and show interest in customer service, social media, and new technologies. Rotating shifts, with a dynamic team in Granada.

Formación

• Studies in relation to Hospitality Industry, Tourism, and Business Administration will be positively valued.
• You speak Spanish, as well as English.
• You know how to work with MS Office.
• You have some interest and knowledge of costumer service, social networks and new technologies.

Responsabilidades

• You are the (first) face of our reception at the student residence.
• You take care of our customer service; you help students at the counter, by mail, and over the phone.
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards.
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office.
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening).
• You apply the necessary protocols in emergencies.

Conocimientos

Spanish language

English language

MS Office

Customer service

Social networks

New technologies

Educación

Hospitality/Tourism/Business Administration education

Herramientas

MS Office Suite

Descripción del empleo

Join us in delivering a great first living experience to more than 19,500 students.

Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax.

We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.

Would you like to contribute to this as Operations Assistant in our Granada residence?

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 347 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.

Your Responsibilities

• You are the (first) face of our reception at the student residence
• You take care of our customer service; you help students at the counter, by mail, and over the phone
• You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards
• You accompany visitors and future clients during open days, a tour of the facilities, etc.
• You support the administration office
• You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)
• You apply the necessary protocols in emergencies

Your Working Hours

This role requires you to work on rotating shifts from Monday to Sunday with breaks established by law and 30 hours per week.

Your Skills

• Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued
• You speak Spanish, as well as English
• You know how to work with MS Office
• You have some interest and knowledge of costumer service, social networks and new technologies

What We Offer

• The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe.
• You will help build the future by working with and for the student generation.
• Opportunities for further development and (international) growth.
• A pleasant workplace in Granada with a fun, dynamic team
• An attractive, competitive salary complemented by numerous additional benefits