Strategic Channel Partner Leader

Tech Sales Jobs; Barcelona; On-site; EUR 60,000 - 90,000; Full time

Job summary

Tech Sales Jobs seeks a Partner Success Leader in Barcelona to enable the sales process for a portfolio of channel partners and drive revenue growth.

You will manage partner relationships, deliver training, create health checks, and coordinate with cross‑functional teams to ensure a positive customer experience.

English and Italian are required; the role is on-site at ESP Barcelona, and you will contribute to forecasts and CRM hygiene.

Qualifications

• Must be fluent in English and Italian.

Responsibilities

• Improve customer retention and revenue growth for an established customer base with accurate forecasts.
• Promote products and services to strategic channel partners to hit defined metrics.
• Conduct monthly/quarterly consultative reviews and health checks.
• Create talk tracks related to customer health and use data to identify 'at-risk' customers.
• Maintain channel health with high satisfaction and continuous feedback.
• Manage channel escalations and coordinate prompt resolutions with clients and teams.
• Guide calls with channel partners to share best practices and promote programs.
• Create and deliver training to the sales team on product value and partnerships.
• Handle high volume of customer contacts via phone and email daily.
• Work with cross-functional teams to improve sales processes and customer experience.
• Maintain CRM hygiene to ensure data is captured.

Job description

Tech Sales Jobs seeks a Partner Success Leader in Barcelona to enable the sales process for a portfolio of channel partners and drive revenue growth.

You will manage partner relationships, deliver training, create health checks, and coordinate with cross‑functional teams to ensure a positive customer experience.

English and Italian are required; the role is on-site at ESP Barcelona, and you will contribute to forecasts and CRM hygiene.