Strategic 3PL Account Manager — Spain

Tech Sales Jobs; Barcelona; On-site; EUR 35,000 - 48,000; Full time

Job summary

Glovo Spain is evolving its delivery model, and we are building the team to lead this transition. As a 3PL Account Manager, you will own the strategic relationship with 5-8 third-party logistics (3PL) providers. You won’t just manage accounts; you will be their strategic advisor.

Your goal is to use data to help them scale, improve their unit economics, and ensure top-tier fleet performance. This is a high-visibility, fast-paced role where your negotiation and execution will directly impact

Qualifications

• 2 years of experience in Account Management, Operations, or Consulting (ideally in delivery, e-commerce, or logistics).
• Commercial & negotiation skills: Ability to build trust and handle tough commercial conversations with business owners.
• Analytical mindset: Comfortable working with data and tracking KPIs to optimize business margins and growth.
• Proactive & ownership-driven: A clear bias for action, comfortable navigating structural changes and ambiguity.
• Tech & tool-savvy: Familiarity with digital tools and dashboard platforms (e.g., Google Sheets, Looker).
• Languages: Native/Fluent Spanish and high working proficiency in English.

Responsibilities

• Own partner relationships: Act as the main business partner for 3PL owners, driving regular reviews to align their growth with Glovo’s objectives.
• Scale volume & efficiency: Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability.
• Drive tool adoption: Onboard and pitch new Glovo tech, features, and processes to partners to optimize their daily operations.
• Manage contracts & SLAs: Ensure strict contract execution, lead commercial renegotiations, and guarantee high-quality service levels.
• Unblock problems cross-functionally: Work toe-to-toe with Billing, Pricing, Legal, and Ops to solve complex issues fast and ensure a smooth partner experience.
• Turn data into action: Partner with our Strategy & Data team to launch local initiatives and experiments based on marketplace insights.

Skills

Account management

Operations

Consulting

Commercial negotiations

Analytical mindset

Proactive

Ownership

Tech tools

Spanish (native/fluent)

English (professional)

Tools

Google Sheets

Looker

Job description

Glovo Spain is evolving its delivery model, and we are building the team to lead this transition. As a 3PL Account Manager, you will own the strategic relationship with 5-8 third-party logistics (3PL) providers. You won’t just manage accounts; you will be their strategic advisor.

Your goal is to use data to help them scale, improve their unit economics, and ensure top-tier fleet performance. This is a high-visibility, fast-paced role where your negotiation and execution will directly impact