3PL Partnerships & Growth Manager

Delivery Hero; Barcelona; Presencial; EUR 45 000 - 60 000; Tempo integral

Resumo da oferta

Glovo Spain is seeking a 3PL Account Manager to own strategic relationships with 5-8 third-party logistics providers and act as their advisor. You will use data to scale operations, improve unit economics, and ensure top-tier fleet performance in a high-visibility role within the Glovo marketplace in Spain.

Responsibilities include managing partner contracts, driving negotiations, and partnering with Billing, Legal, and Ops to resolve issues quickly.

Qualificações

• 2 years of experience in Account Management, Operations, or Consulting (ideally in delivery, e-commerce, or logistics).
• Commercial & negotiation skills: Ability to build trust and handle tough commercial conversations with business owners.
• Analytical mindset: Comfortable working with data and tracking KPIs to optimize business margins and growth.
• Proactive & ownership-driven: A clear bias for action, comfortable navigating structural changes and ambiguity.
• Tech & tool-savvy: Familiarity with digital tools and dashboard platforms (e.g., Google Sheets, Looker).
• Languages: Native/Fluent Spanish and high working proficiency in English.

Responsabilidades

• Own partner relationships: Act as the main business partner for 3PL owners, driving regular reviews to align their growth with Glovo’s objectives.
• Scale volume & efficiency: Analyze fleet KPIs to maximize order volumes, fix operational bottlenecks, and improve partner profitability.
• Drive tool adoption: Onboard and pitch new Glovo tech, features, and processes to partners to optimize their daily operations.
• Manage contracts & SLAs: Ensure strict contract execution, lead commercial renegotiations, and guarantee high-quality service levels.
• Unblock problems cross-functionally: Work toe-to-toe with Billing, Pricing, Legal, and Ops to solve complex issues fast and ensure a smooth partner experience.
• Turn data into action: Partner with our Strategy & Data team to launch local initiatives and experiments based on marketplace insights.

Conhecimentos

Commercial & negotiation

Analytical mindset

Proactive & ownership-driven

Tech & tool-savvy

Ferramentas

Google Sheets

Looker

Descrição da oferta de emprego

Glovo Spain is seeking a 3PL Account Manager to own strategic relationships with 5-8 third-party logistics providers and act as their advisor. You will use data to scale operations, improve unit economics, and ensure top-tier fleet performance in a high-visibility role within the Glovo marketplace in Spain.

Responsibilities include managing partner contracts, driving negotiations, and partnering with Billing, Legal, and Ops to resolve issues quickly.