Spanish-Speaking Tech Support Expert — Greece Relocation

Mercier Consultancy MD

España

On-site

EUR 20,000 - 31,000

Full time

47 hours ago
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Benefits offered by this job

Relocation package
Training programs
Health insurance
Performance bonus
13th and 14th salaries
Flight tickets provided

Job summary

Mercier Consultancy Group is sourcing Spanish-speaking Customer Experts for a leading electronics brand in Greece. You will support customers across phone, chat, and email, resolving technical issues with passion for consumer electronics and a customer-centric mindset.

The role offers a fully paid relocation package, comprehensive training, and health insurance, with a highly competitive monthly salary and bonuses. Join a dynamic international team in Greece.

Qualifications

  • Native or fluent Spanish (spoken and written) required.
  • Fluent English for international team communication.
  • Experience in technical support or customer service is preferred.

Responsibilities

  • Provide high-level technical support for a global electronics leader.
  • Assist Spanish-speaking customers with troubleshooting, installations, and inquiries via phone, chat, and email.
  • Maintain knowledge of electronics trends, hardware specs, and software updates.
  • Document customer interactions in the CRM accurately.
  • Identify opportunities to provide value-added advice and ensure satisfaction.
  • Collaborate with internal teams to resolve escalations efficiently and act as brand ambassador.

Skills

Spanish language
English language
Customer service
Technical troubleshooting

Tools

CRM software

Job description

Mercier Consultancy Group is sourcing Spanish-speaking Customer Experts for a leading electronics brand in Greece. You will support customers across phone, chat, and email, resolving technical issues with passion for consumer electronics and a customer-centric mindset.

The role offers a fully paid relocation package, comprehensive training, and health insurance, with a highly competitive monthly salary and bonuses. Join a dynamic international team in Greece.

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