Spanish Speaking Customer Experts for Electronics Leader - Work Remote In Greece

Mercier Consultancy MD; España; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Relocation package

Training programs

Health insurance

Performance bonus

13th and 14th salaries

Flight tickets provided

Job summary

Mercier Consultancy Group is sourcing Spanish-speaking Customer Experts for a leading electronics brand in Greece. You will support customers across phone, chat, and email, resolving technical issues with passion for consumer electronics and a customer-centric mindset.

The role offers a fully paid relocation package, comprehensive training, and health insurance, with a highly competitive monthly salary and bonuses. Join a dynamic international team in Greece.

Qualifications

• Native or fluent Spanish (spoken and written) required.
• Fluent English for international team communication.
• Experience in technical support or customer service is preferred.

Responsibilities

• Provide high-level technical support for a global electronics leader.
• Assist Spanish-speaking customers with troubleshooting, installations, and inquiries via phone, chat, and email.
• Maintain knowledge of electronics trends, hardware specs, and software updates.
• Document customer interactions in the CRM accurately.
• Identify opportunities to provide value-added advice and ensure satisfaction.
• Collaborate with internal teams to resolve escalations efficiently and act as brand ambassador.

Skills

Spanish language

English language

Customer service

Technical troubleshooting

Tools

CRM software

Job description

Spanish Speaking Customer Experts for an Electronics Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals seeking high-impact careers through our extensive network of premium BPO and corporate partners across Europe.

Job Overview

We are currently sourcing candidates for a prestigious Spanish Speaking Customer Experts for an Electronics Leader position in Greece, offering a unique opportunity to join a world-class technology team. If you are passionate about consumer electronics and excel in client relations, this role offers the perfect blend of professional growth and an exceptional lifestyle among the best jobs in Greece.

Key Responsibilities

• Provide high-level technical support for a global leader in the consumer electronics industry
• Assist Spanish-speaking customers with product troubleshooting, installations, and general inquiries via phone, chat, and email
• Maintain deep knowledge of current electronics trends, hardware specifications, and software updates to provide expert guidance
• Document all customer interactions accurately within the CRM system to ensure seamless service quality
• Identify opportunities to provide value-added advice, ensuring customer satisfaction and brand loyalty
• Collaborate with internal teams to resolve complex technical escalations efficiently
• Act as a brand ambassador, representing the premium standards of one of the world's largest electronics manufacturers

Requirements

• Native or fluent Spanish (spoken and written) is strictly required for this position
• Fluent level of English to ensure effective communication with the international support team
• Valid EU passport or a valid work permit for Greece
• Strong passion for consumer electronics and a desire to learn about the latest technical innovations
• Exceptional communication skills and a customer-centric mindset
• Proven ability to troubleshoot technical issues in a calm, professional, and efficient manner

Benefits

What We Offer

• Highly competitive monthly salary with 13th and 14th salary bonuses per year
• Monthly Performance Bonus tailored for high-achieving customer experts
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation
• Comprehensive professional training programs to keep you at the forefront of the electronics industry
• Full health insurance coverage and additional corporate benefits
• A dynamic, international work environment that ranks among the most sought-after Spanish-speaking jobs in Greece

Life in Greece

Embarking on a career in Greece offers more than just a job; it provides an unparalleled Mediterranean lifestyle. With its legendary sunny weather, historic landmarks, and vibrant social culture, Greece is the ideal destination for professionals looking to balance high-level work in consumer electronics with a relaxed, high-quality standard of living. When you secure one of our Spanish-speaking jobs, you join a thriving international community in the heart of Europe.

Relocating to Greece allows you to immerse yourself in a world-famous culinary landscape while enjoying the safety and hospitality that the region is known for. With our fully paid relocation package, settling into your new life in Greece is stress-free, allowing you to focus on your professional development within the electronics sector.

Discover why Greece is the ultimate choice for your next career move.