Spanish-speaking CX Specialist: Relocate to Greece + Perks

Next Job Abroad; Madrid; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

14 salaries per year

Monthly performance bonuses

Full relocation support

Onboarding/training program

Career progression paths

Mediterranean lifestyle

Résumé du poste

Next Job Abroad is expanding its customer experience network in Greece and seeking a Spanish-speaking Customer Experience Specialist. You will represent global brands for Spanish-speaking customers across Europe, handling inquiries via phone, chat, and email with a focus on excellent service.

The role requires native or fluent Spanish, strong English knowledge (B2+), and willingness to relocate to Greece. Eligible candidates should be 18 or older with solid digital literacy and soft skills for a

Qualifications

• Fluent Spanish with high accuracy in written and spoken forms.
• Good command of English (B2 level or higher) for system navigation and team communication.
• Work eligibility: EU passport or valid Greece work permit.
• Minimum age 18 years.
• Basic computer skills and ability to navigate multiple screens and software.
• Strong communication, active listening, empathy, and problem-solving mindset.
• Willingness and motivation to relocate to Greece in the coming weeks.

Responsabilités

• Assist customers via phone, live chat, and/or email with inquiries regarding products, order tracking, bookings, or account support.
• Deliver top-class service by turning tricky situations into positive customer moments through clear, empathetic communication.
• Troubleshoot and guide users through basic technical issues, service setups, or account features.
• Collaborate with international colleagues in a multicultural environment.
• Stay updated on brand features, tools, and updates with ongoing training.

Connaissances

Fluent Spanish

Good English

Work Eligibility EU or Greece permit

Age 18+

Digital literacy

Strong communication

Active listening

Empathy

Relocation readiness

Description du poste

Next Job Abroad is expanding its customer experience network in Greece and seeking a Spanish-speaking Customer Experience Specialist. You will represent global brands for Spanish-speaking customers across Europe, handling inquiries via phone, chat, and email with a focus on excellent service.

The role requires native or fluent Spanish, strong English knowledge (B2+), and willingness to relocate to Greece. Eligible candidates should be 18 or older with solid digital literacy and soft skills for a