Spanish Customer Support | Relocate to Greece

Next Job Abroad; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package to Greece

Support finding permanent housing

Hybrid / home-office opportunities

Paid training (11 days + onboarding support)

Competitive salary (14 salaries per year)

Clear KPIs and career growth opportunities

International work environment

Descripción de la vacante

Next Job Abroad is seeking a Spanish-speaking Customer Care & Technical Support Specialist to join their team in Greece. In this role, you will handle inbound calls from Spanish-speaking customers, assist with inquiries, and provide a premium customer experience. Previous customer service experience and proficiency in Spanish (C1 or higher) are required. The position offers a relocation package, hybrid work opportunities, and competitive salary with clear career growth paths.

Formación

• Must speak Spanish at C1 level or higher.
• Experience in customer service is required.
• Basic knowledge of English is also needed.

Responsabilidades

• Handle inbound calls from Spanish-speaking retail customers.
• Assist with product inquiries and technical troubleshooting.
• Provide support for orders and warranties.

Conocimientos

Spanish language proficiency C1 or higher

Good English language skills

Previous customer service experience

Comfortable using multiple applications and browser tabs

Affinity for technology and technical products

Strong communication and problem-solving skills

Descripción del empleo

Position

Spanish-speaking Customer Care & Technical Support Specialist for a world-renowned premium technology brand, based in Greece (Athens or Thessaloniki).

Responsibilities

• Handle inbound calls from Spanish-speaking retail customers.
• Assist with product inquiries, sales support, aftersales service, delivery-related questions, and basic technical troubleshooting.
• Support customers with orders, warranties, repairs, and replacements, providing a premium customer experience.
• Use multiple browser-based tools and a virtual desktop system; full product training is provided; complex cases are escalated as necessary.

Qualifications

• Spanish language proficiency C1 or higher.
• Good English language skills.
• Previous customer service experience (required).
• Comfortable using multiple applications and browser tabs.
• Affinity for technology and technical products.
• Strong communication and problem-solving skills.

Benefits

• Relocation package to Greece.
• Support finding permanent housing.
• Hybrid / home-office opportunities (depending on project phase).
• Paid training (11 days + onboarding support).
• Competitive salary (14 salaries per year).
• Clear KPIs and structured career growth opportunities.
• International work environment (200+ team members).
• Monday-Friday schedule during initial phase.

Why Greece?

• 300+ days of sunshine per year.
• Affordable cost of living compared to other European destinations.
• Incredible Mediterranean cuisine.
• A relaxed, welcoming culture.
• A strong international expat community.