Spanish-Speaking CSM: Drive Adoption & ROI (Remote-First)

Appinio; España; A distancia; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexibility Policy

Temporary work from abroad

MacBook provided

Deutschland ticket or NAVIT mobility

Urban Sports Club or ClassPass

Co-working spaces access

Descripción de la vacante

Appinio is seeking a Customer Success Manager for our Spanish team. You will manage client accounts, translate insights into business decisions, and drive adoption of our insights platform. The role emphasizes proactive problem solving, onboarding, and cross-functional collaboration.

You should have a solid background in market research, experience supporting B2B customers in a CS/AM role, and be fluent in Spanish (C2) and English. Based in Spain, remote-friendly with regional travel as needed.

Formación

• Background in Market Research.
• Experience supporting and consulting B2B customers in a Customer Success or Account Management role.
• Proficiency in Spanish (C2) and fluent English.
• Hands-on, pragmatic, proactive problem solving approach.
• Active listening with clear, confident data presentation.

Responsabilidades

• Manage a portfolio of client accounts and act as trusted advisor.
• Help clients translate insights into day-to-day decisions and maximize product adoption.
• Coordinate project execution, onboarding, and trainings (virtual and on-site).
• Monitor account health, deliver updates, and resolve blockers to maintain satisfaction.
• Collaborate with Research Ops, Product, and Account Management teams to drive value.

Conocimientos

Market Research

B2B Customer Success

Spanish (C2)

English fluent

Problem solving

Active listening

Descripción del empleo

Appinio is seeking a Customer Success Manager for our Spanish team. You will manage client accounts, translate insights into business decisions, and drive adoption of our insights platform. The role emphasizes proactive problem solving, onboarding, and cross-functional collaboration.

You should have a solid background in market research, experience supporting B2B customers in a CS/AM role, and be fluent in Spanish (C2) and English. Based in Spain, remote-friendly with regional travel as needed.