Service Adoption Engineer - F/M

ESSP SAS; Torrejón de Ardoz; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Teleworking (up to 3 days/week)

Saving plan

Restaurant Tickets

Sustainable Mobility Package

Job summary

ESSP SAS in Madrid, Spain, seeks a Service Adoption Engineer to shape and implement EGNOS adoption activities in the aviation sector.

You will promote EGNOS services to other segments (maritime, rail, drones) and support tools for CNS adoption across Europe, with regular customer engagement and workshops.

Requirements include an engineering degree and at least 3 years in aviation or GNSS-based applications, plus strong English communication.

Qualifications

• Knowledge of the GNSS sector, ideally from consulting, innovation projects, European projects or EGNOS/Galileo positioning applications.
• Familiarity with the aeronautical domain (SESAR regulation, PBN, avionics installations).
• Analytical skills for market research and cost-benefit analyses.
• Understanding of satellite-based CNS technologies (SBAS/navigation, plus communications and surveillance).
• Knowledge of EGNOS Services and GNSS applications.
• Strong communication, presentation and stakeholder relationship skills.

Responsibilities

• Support the Customer in implementing the EGNOS Multimodal Adoption Plan actions.
• Provide inputs to the Adoption Plan and implement actions delegated by the Customer.
• Report regularly on action implementation and outcomes.
• Promote EGNOS navigation services adoption to European aviation stakeholders.

Skills

GNSS knowledge

Aviation domain

Market research

Cost-benefit analysis

English proficiency

Education

Engineering degree

Tools

GNSS simulators

Job description

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency for Space).

ESSP Website career: https://www.essp-sas.eu/human-resources/careers/

ESSP recruits a:

We are looking for a Service Adoption Engineer who will contribute to the definition and implementation of EGNOS adoption and promotion activities within the aviation sector. The role also involves supporting EGNOS promotion activities across other market segments, including maritime, rail and drones, and fostering the use of other satellite-based services within the Communications, Navigation and Surveillance (CNS) domain.

For these activities, we are looking for someone with 3 years of experience in aviation sector or in specific GNSS-based applications in aviation (PBN) or other market segments

Your main responsibilities/activities will be

• Supporting the Customer in the implementation of the “EGNOS Multimodal Adoption Plan” actions:
• Providing inputs to the “EGNOS Multimodal Adoption Plan”,
• Implementing specific adoption actions delegated by the Customer,
• Reporting on a regular basis on the implementation of the actions.
• Promotion activities for adoption of EGNOS navigation services by European aviation stakeholders;
• Technical support to aircraft operators for their upgrade to SBAS capabilities;
• Promotion activities towards the adoption of the EGNOS navigation services in other market segments, eg. Maritime, Rail, Drones, etc.
• Support to engagement activities including ad-hoc meetings with users/stakeholders and participation to workshops and events/webinars;
• Contributing to promotion activities and material (e.g. EGNOS Bulletin, success stories, news, leaflets, scripts for promotional videos, guidelines, presentations…);
• Supporting the identification and procurement of suitable tools or commercial licenses capable of supporting the established marketing / adoption requirements;
• Contributing to the maintenance of the aviation EGNOS implementation database, for aerodromes, operators and avionics, following the methodology in place.
• Supporting the definition and exploitation of technical and market tools to foster CNS adoption, in particular in the aviation market segment, for example:
• EGNOS-based simulators and other CNS demonstrators
• Cost Benefit Analysis and Market Studies

PROFILE

• Knowledge of the GNSS sector, ideally gained through consulting, innovation projects, European projects, or activities related to EGNOS/Galileo and positioning applications
• Familiarized with the aeronautical domain (SES – Single European Sky - regulation and ANSP operations, PBN - Performance Based Navigation -, avionics intallations)
• Analytical skills to conduct market research and cost-benefit analyses
• Understanding of satellite-based CNS technologies, mainly SBAS/Navigation and also Communication, and Surveillance
• Knowledge of EGNOS Services and GNSS applications
• Strong communication, presentation and customer and stakeholder relationship skills
• Good capacity of analysis and synthesis
• Strong autonomy and proactiveness
• Ability to assume responsibilities
• Team player spirit
• Very good level of English (B2- C1) – CEFR

JOB REQUIREMENTS

Engineering degree or equivalent in (aerospace, telecommunications), science, business, or related disciplines

Available for regular travels mainly in Europe

HUMAN RESOURCES

Recruitment process

• 1st interview is held by the direct manager of the position you applied for (technical interview)
• AssessFirst Test
• 2nd interview is held by HR Unit

Remuneration package

• Variables: bonuses based on objectives
• Teleworking: up to 3 days/week
• Health insurance, life Insurance
• Saving plan
• Tickets Restaurant
• Sustainable Mobility Package: Home/Office travels reimbursement if car sharing or bicycling
• 29 holidays (for full time year)

Job Location: Madrid (Spain)

Type of Contract: Full time / Permanent

ESSP is committed to cultural diversity, gender equality and the employment of disabled workers.