Service Adoption Engineer - F/M

Essp Sas; Comunidad de Madrid; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Variable bonuses based on objectives

Teleworking: up to 3 days/week

Health insurance

Life Insurance

Saving plan

Tickets Restaurant

Sustainable Mobility Package

29 holidays (for full-time year)

Job summary

ESSP in Madrid seeks a Service Adoption Engineer to lead EGNOS adoption and promotion across aviation and other CNS markets. You will work with stakeholders to implement the multimodal adoption plan and report on progress.

The role requires a technical mindset, familiarity with GNSS and SBAS, and strong English skills. Teleworking up to 3 days per week is offered as part of a hybrid work arrangement.

Qualifications

• Knowledge of GNSS sector gained via consulting, innovation projects, European projects, or activities related to EGNOS/Galileo and positioning applications.
• Familiarized with the aeronautical domain (SES – Single European Sky regulation and ANSP operations, PBN, avionics installations).
• Analytical skills to conduct market research and cost-benefit analyses.
• Understanding of satellite-based CNS technologies, mainly SBAS/navigation and also communications and surveillance.
• Knowledge of EGNOS Services and GNSS applications.
• Strong communication, presentation, and customer/stakeholder relationship skills.
• Good capacity for analysis and synthesis; autonomy and proactiveness.

Responsibilities

• Supporting the Customer in the implementation of the EGNOS Multimodal Adoption Plan actions and reporting regularly on progress.
• Promotion activities for adoption of EGNOS navigation services by European aviation stakeholders.
• Technical support to aircraft operators for their upgrade to SBAS capabilities.
• Promotion activities towards adoption in Maritime, Rail, Drones, etc.
• Engagement activities including meetings with users/stakeholders and participation in workshops/webinars.
• Contributing to promotion materials (EGNOS Bulletin, success stories, leaflets, presentations).
• Assisting in identification and procurement of tools or licenses for marketing/adoption requirements.
• Maintaining the aviation EGNOS implementation database for aerodromes, operators and avionics.
• Supporting the definition and exploitation of tools to foster CNS adoption (simulators, Cost-Benefit studies).

Skills

GNSS knowledge

Aviation domain

Market research

Cost-benefit analysis

SBAS navigation

English proficiency

Education

Engineering degree or equivalent in aerospace/telecommunications/science/business

Job description

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency for Space).

We are looking for a Service Adoption Engineer who will contribute to the definition and implementation of EGNOS adoption and promotion activities within the aviation sector. The role also involves supporting EGNOS promotion activities across other market segments, including maritime, rail, and drones, and fostering the use of other satellite-based services within the Communications, Navigation, and Surveillance (CNS) domain.

For these activities, we are looking for someone with 3 years of experience in the aviation sector or in specific GNSS-based applications in aviation (PBN) or other market segments.

Your main responsibilities/activities will be:

• Supporting the Customer in the implementation of the “EGNOS Multimodal Adoption Plan” actions:
  • Providing inputs to the “EGNOS Multimodal Adoption Plan”
  • Implementing specific adoption actions delegated by the Customer
  • Reporting on a regular basis on the implementation of the actions
• Promotion activities for adoption of EGNOS navigation services by European aviation stakeholders
• Technical support to aircraft operators for their upgrade to SBAS capabilities
• Promotion activities towards the adoption of the EGNOS navigation services in other market segments, eg. Maritime, Rail, Drones, etc.
• Support to engagement activities including ad-hoc meetings with users/stakeholders and participation to workshops and events/webinars
• Contributing to promotion activities and material (e.g. EGNOS Bulletin, success stories, news, leaflets, scripts for promotional videos, guidelines, presentations…)
• Supporting the identification and procurement of suitable tools or commercial licenses capable of supporting the established marketing/adoption requirements
• Contributing to the maintenance of the aviation EGNOS implementation database, for aerodromes, operators and avionics, following the methodology in place
• Supporting the definition and exploitation of technical and market tools to foster CNS adoption, in particular in the aviation market segment, for example:
  • EGNOS-based simulators and other CNS demonstrators
  • Cost-Benefit Analysis and Market Studies

Profile:

• Knowledge of the GNSS sector, ideally gained through consulting, innovation projects, European projects, or activities related to EGNOS/Galileo and positioning applications
• Familiarized with the aeronautical domain (SES – Single European Sky - regulation and ANSP operations, PBN - Performance Based Navigation -, avionics installations)
• Analytical skills to conduct market research and cost-benefit analyses
• Understanding of satellite-based CNS technologies, mainly SBAS/Navigation and also Communication and Surveillance
• Knowledge of EGNOS Services and GNSS applications
• Strong communication, presentation, and customer and stakeholder relationship skills
• Good capacity for analysis and synthesis
• Strong autonomy and proactiveness
• Ability to assume responsibilities
• Team player spirit
• Very good level of English (B2‑ C1) – CEFR

Job requirements:

Engineering degree or equivalent in (aerospace, telecommunications), science, business, or related disciplines

Human Resources information:

• 1st interview is held by the direct manager of the position you applied for (technical interview)
• 2nd interview is held by HR department

Element of package of remuneration:

• Variable: bonuses based on objectives
• Teleworking: up to 3 days/week
• Health insurance, Life Insurance
• Saving plan
• Tickets Restaurant
• Sustainable Mobility Package: Home/Office travels reimbursement if car sharing or bicycling
• 29 holidays (for full-time year)

Job Location: Madrid (Spain)

Type of Contract: Full time - Permanent Contract

ESSP is committed to cultural diversity, gender equality and the employment of disabled workers.