Service Adoption Engineer - F/M

ESSP SAS; Madrid; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Variable bonuses

Teleworking: up to 3 days/week

Health insurance

Life Insurance

Saving plan

Tickets Restaurant

Sustainable Mobility Package

29 holidays (full-time year)

Job summary

ESSP SAS in Madrid seeks a Service Adoption Engineer to drive EGNOS adoption across aviation and other CNS markets. You will support adoption plans, provide inputs, and report on action progress. The role involves coordinating with aviation stakeholders and promoting SBAS/CNS solutions across maritime, rail, and drones.

With 3 years in aviation or GNSS-based applications, you’ll engage users, deliver workshops, and help prepare promotional materials. Regular travel in Europe is required.

Qualifications

• Knowledge of GNSS and SBAS technologies in CNS and aviation.
• Experience in market research and cost-benefit analyses.
• Familiarity with EGNOS/Galileo positioning applications.
• Strong communication and stakeholder management skills.

Responsibilities

• Support the Customer in implementing the EGNOS Multimodal Adoption Plan actions.
• Provide inputs to adoption plans and implement actions delegated by the Customer.
• Report regularly on action implementation progress.
• Promote adoption of EGNOS navigation services for European aviation stakeholders.
• Provide technical support to aircraft operators upgrading SBAS capabilities.
• Promote EGNOS adoption in maritime, rail, drones and other segments.
• Engage with users and stakeholders via meetings and workshops.
• Contribute to promotion materials and guidelines for CNS adoption.

Skills

GNSS

Aviation domain

Market research

Communication skills

English proficiency

Autonomy

Team player

Education

Engineering degree (aerospace/telecoms)

Job description

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency for Space).

ESSP Corporate Video: https://www.youtube.com/watch?v=u_FKtcaN8YE

ESSP Website career: https://www.essp-sas.eu/human-resources/careers/

We are looking for a Service Adoption Engineer who will contribute to the definition and implementation of EGNOS adoption and promotion activities within the aviation sector. The role also involves supporting EGNOS promotion activities across other market segments, including maritime, rail, and drones, and fostering the use of other satellite-based services within the Communications, Navigation, and Surveillance (CNS) domain.

For these activities, we are looking for someone with 3 years of experience in the aviation sector or in specific GNSS-based applications in aviation (PBN) or other market segments.

Your Main Responsibilities/activities Will Be

• Supporting the Customer in the implementation of the “EGNOS Multimodal Adoption Plan” actions:
• Providing inputs to the “EGNOS Multimodal Adoption Plan”,
• Implementing specific adoption actions delegated by the Customer,
• Reporting on a regular basis on the implementation of the actions.
• Promotion activities for adoption of EGNOS navigation services by European aviation stakeholders;
• Technical support to aircraft operators for their upgrade to SBAS capabilities;
• Promotion activities towards the adoption of the EGNOS navigation services in other market segments, eg. Maritime, Rail, Drones, etc.
• Support to engagement activities including ad-hoc meetings with users/stakeholders and participation to workshops and events/webinars;
• Contributing to promotion activities and material (e.g. EGNOS Bulletin, success stories, news, leaflets, scripts for promotional videos, guidelines, presentations…);
• Supporting the identification and procurement of suitable tools or commercial licenses capable of supporting the established marketing/adoption requirements;
• Contributing to the maintenance of the aviation EGNOS implementation database, for aerodromes, operators and avionics, following the methodology in place.
• Supporting the definition and exploitation of technical and market tools to foster CNS adoption, in particular in the aviation market segment, for example:
• EGNOS-based simulators and other CNS demonstrators,
• Cost-Benefit Analysis and Market Studies.

Profile

• Knowledge of the GNSS sector, ideally gained through consulting, innovation projects, European projects, or activities related to EGNOS/Galileo and positioning applications
• Familiarized with the aeronautical domain (SES - Single European Sky - regulation and ANSP operations, PBN - Performance Based Navigation -, avionics installations)
• Analytical skills to conduct market research and cost-benefit analyses
• Understanding of satellite-based CNS technologies, mainly SBAS/Navigation and also Communication and Surveillance
• Knowledge of EGNOS Services and GNSS applications
• Strong communication, presentation, and customer and stakeholder relationship skills
• Good capacity for analysis and synthesis
• Strong autonomy and proactiveness
• Ability to assume responsibilities
• Team player spirit
• Very good level of English (B2- C1) – CEFR

Job Requirements

Engineering degree or equivalent in (aerospace, telecommunications), science, business, or related disciplines

Available for regular travel mainly in Europe

Human Resources Information

• 1st interview is held by the direct manager of the position you applied for (technical interview)
• 2nd interview is held by HR department

Element Of Package Of Remuneration

• Variable: bonuses based on objectives
• Teleworking: up to 3 days/week
• Health insurance, Life Insurance
• Saving plan
• Tickets Restaurant
• Sustainable Mobility Package: Home/Office travels reimbursement if car sharing or bicycling
• 29 holidays (for full-time year)

Job Location

Madrid (Spain)

Type of Contract

Full time - Permanent Contract

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