Senior Technical Account Manager (German) - Remote

Proofpoint; España; A distancia; EUR 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive benefits

Flexible work environment

Annual wellness and community outreach

Always on recognition

Global collaboration and networking

Descripción de la vacante

Proofpoint is seeking a senior Technical Account Manager (TAM) to act as a strategic advisor to enterprise customers, engaging at the CISO/VP level while maintaining deep technical engagement in Linux, messaging and cloud security. You will drive security value, architect adoption plans, and guide Proofpoint deployments to align with client business goals.

The role combines strategic advisory with hands-on technical leadership, demanding executive presence, commercial acumen, and a passion for

Formación

• Executive presence and demonstrated experience engaging at C-suite and VP level, including CISOs, CIOs, and business unit leaders.
• Strategic risk assessment and advisory experience—ability to identify adoption gaps, renewal risks, and security posture vulnerabilities proactively.
• Strong commercial acumen—solid understanding of ARR, renewals, customer lifetime value, and the commercial dimensions of customer success.
• Experience building and executing customer success and adoption strategies at scale.
• Ability to translate technical capabilities into business value narratives tailored to executive audiences.

Responsabilidades

• Drive business outcomes aligned to customer security and organizational goals, ensuring measurable ROI across the Proofpoint investment.
• Serve as a strategic risk advisor—proactively identifying and mitigating renewal, adoption, and security posture risks before they impact the customer.
• Act as an executive consultant—building trusted relationships at CISO/VP level, delivering strategic insights and forward-looking recommendations.
• Architect adoption and value realization plans that ensure customers maximize the full breadth of their Proofpoint deployment.
• Coach customers on cyber resiliency strategy—aligning Proofpoint capabilities to their broader security framework and organizational risk tolerance.
• Lead executive business reviews and strategic planning sessions, articulating security value in business terms.
• Maintain technical expertise across the Proofpoint platform—staying current on product capabilities, integrations, and roadmap.
• Understand the customer’s unique security goals, business requirements, network configuration, and Proofpoint deployment; proactively make recommendations to improve security posture and system performance.
• Act as a technical advocate to manage and monitor interactions with the Proofpoint technical support team, proactively escalating issues and feature requests.
• Conduct proactive health checks and provide system performance recommendations aligned to the customer’s deployment.
• Provide insight on industry trends, the security landscape, best practices, and product roadmaps affecting the customer’s business.
• Assist customers with setting goals and success criteria for their Proofpoint deployment, and provide reports to track key metrics and progress.
• Conduct weekly status calls, monthly management calls, and periodic executive-level business reviews.

Conocimientos

English

German

Descripción del empleo

Proofpoint is seeking a senior Technical Account Manager (TAM) to act as a strategic advisor to enterprise customers, engaging at the CISO/VP level while maintaining deep technical engagement in Linux, messaging and cloud security. You will drive security value, architect adoption plans, and guide Proofpoint deployments to align with client business goals.

The role combines strategic advisory with hands-on technical leadership, demanding executive presence, commercial acumen, and a passion for