Senior ServiceNow PM – Global IT Transformations in Barcelona

Capitole; Cataluña; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Career growth

International project

Job summary

Capitole in Barcelona is seeking a Senior IT Project Manager with strong ServiceNow experience to lead end-to-end implementations. You will manage budgets, risks and stakeholder expectations, coordinating partners and IT teams across a multinational environment. Fluency in English is required; knowledge of ITIL, Agile/Waterfall or hybrid methods is essential.

Hybrid work model with one day onsite weekly. The role focuses on ServiceNow ITSM modules, data migrations, and integration projects with

Qualifications

• 7+ years of IT Project Management experience, including end-to-end ServiceNow implementations or migrations.
• Strong knowledge of IT Service Management (ITSM) modules and ITIL processes.
• Experience managing budgets, project plans, risks, dependencies, external vendors and cross-functional teams.

Responsibilities

• Lead ServiceNow implementations and migrations end-to-end, from requirements gathering and planning to testing, go-live and hypercare.
• Manage project scope, timelines, budgets, resources, risks, dependencies and deliverables.
• Coordinate external implementation partners, IT teams and vendors, ensuring quality, deadlines and alignment with business objectives.
• Monitor project progress, backlog, features, milestones, KPIs and SLAs, identifying risks and implementing mitigation plans.
• Oversee ServiceNow integrations with SAP, Workday or other enterprise systems.
• Coordinate UAT, deployment, data migration, training, change management and handover to support.
• Manage senior stakeholders, prepare status reports and present project progress, risks and budgets to steering committees.

Skills

IT project management

Stakeholder management

Budget management

Risk management

Communication

Agile methods

Negotiation

Problem solving

Team leadership

English fluency

Tools

ServiceNow

SAP

Workday

APIs

IntegrationHub

Remedy

Jira Service Management

BMC

Job description

Capitole in Barcelona is seeking a Senior IT Project Manager with strong ServiceNow experience to lead end-to-end implementations. You will manage budgets, risks and stakeholder expectations, coordinating partners and IT teams across a multinational environment. Fluency in English is required; knowledge of ITIL, Agile/Waterfall or hybrid methods is essential.

Hybrid work model with one day onsite weekly. The role focuses on ServiceNow ITSM modules, data migrations, and integration projects with