Service Delivery & Project Manager — Hybrid, Global Impact

DeviceNow Solutions Pvt Ltd; Barcelona; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Investment in development through onboarding and training

Flexible hybrid working model

Competitive salary package

Supplementary health insurance

Access to EdenRed benefit

Urbansportsclub membership

Modern office in a central location

Top-of-the-line IT equipment

Regular team and company social events

Dynamic international team environment

Job summary

DeviceNow Solutions Pvt Ltd is seeking a Service Delivery Manager/Project Manager in Barcelona. In this role, you will oversee service delivery and project management, ensuring operational excellence and strong customer relationships.

Ideal candidates will have 2+ years in service delivery or project management and exhibit effective communication skills in English. The position offers a hybrid working model and various employee benefits including health insurance and a competitive salary.

Qualifications

• 2+ years of experience in Service Delivery Management and/or Customer Project Management.
• Excellent verbal and written communication skills in English.
• Proactive mindset with a willingness to learn and take ownership of assigned tasks.

Responsibilities

• Act as a first point of contact for customer inquiries related to operational and project topics.
• Own the service delivery performance to ensure quality, efficiency, and customer satisfaction.
• Lead project transitions and contribute to a smooth handover into Business As Usual operations.

Skills

Service Delivery Management

Project Management

Communication Skills

Organizational Skills

Customer-Focused Attitude

German language skills

Spanish language skills

Job description

DeviceNow Solutions Pvt Ltd is seeking a Service Delivery Manager/Project Manager in Barcelona. In this role, you will oversee service delivery and project management, ensuring operational excellence and strong customer relationships.

Ideal candidates will have 2+ years in service delivery or project management and exhibit effective communication skills in English. The position offers a hybrid working model and various employee benefits including health insurance and a competitive salary.