Senior SaaS Onboarding & Programs Manager

Deel; España; Híbrido; EUR 62.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant opportunities

Flexible office membership

Descripción de la vacante

Deel is seeking a proactive Customer Onboarding Specialist to migrate clients from acquired entities to the Deel platform, guiding onboarding and product adoption. You will coordinate with internal teams and act as a trusted advisor for clients during this critical transition.

You will drive on-time onboarding, manage stakeholders, and champion process improvements while delivering exceptional client experiences across global payroll solutions.

Formación

• 2–5 years experience in a Customer Onboarding or Customer Success role for B2B SaaS.
• Deep understanding of payroll domain and ability to discuss payroll with clients.
• Ability to learn systems quickly and support clients and colleagues.
• Experience handling large data sets across multiple domains.
• Strong project management skills and ability to plan onboarding schedules.

Responsabilidades

• Migrate customers from acquired companies to Deel platform and processes.
• Serve as trusted advisor during onboarding and provide strategic guidance.
• Advocate for clients internally and promote Deel products and capabilities.
• Manage onboarding through stakeholders with status reporting and tracking.
• Collaborate with Sales, Support, Operations, Product, and Engineering.
• Improve onboarding workflows through process and product enhancements.

Conocimientos

Customer Onboarding

SaaS

Project Management

Data Analysis

Data Transformation

Stakeholder Management

Communication

Herramientas

Data migration tools

Descripción del empleo

Deel is seeking a proactive Customer Onboarding Specialist to migrate clients from acquired entities to the Deel platform, guiding onboarding and product adoption. You will coordinate with internal teams and act as a trusted advisor for clients during this critical transition.

You will drive on-time onboarding, manage stakeholders, and champion process improvements while delivering exceptional client experiences across global payroll solutions.