Remote Operations Lead: Global SaaS Efficiency & Automation

Deel; España; Presencial; EUR 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401k Retirement Plan

Disability Insurance

Life Insurance

Employee Assistance Program (EAP)

Flexible Savings Account (FSA)

Flexible time off (PTO)

12 paid holidays per year

Parental leave

Descripción de la vacante

Deel is hiring for an experienced operations professional to oversee daily workflows, drive automation, and collaborate with internal teams to optimize tools and processes globally. You will ensure compliance, monitor performance metrics, and support launches across markets.

The role emphasizes data‑driven decisions, operational excellence, and a bias for action in a remote, international setting with broad scope across Finans/Tech domains.

Formación

• 5+ years of experience in operations, preferably in a fast‑paced environment (Tech/FinTech startup experience a plus).
• Strong problem‑solving skills and attention to detail with a solutions‑oriented mindset.
• KPI‑driven, with experience tracking and improving performance metrics.
• Exposure to process automation and operational tooling.
• Background in FinTech, consulting, banking, or fast‑paced startups preferred.
• Strong analytical skills with ability to turn data into actionable insights (SQL familiarity a plus).
• Collaborative team player with high energy and a bias for action.

Responsabilidades

• Manage day‑to‑day operational workflows and identify areas for efficiency improvements.
• Support automation initiatives to reduce manual processes and improve accuracy and speed.
• Partner with cross‑functional teams to streamline tools and processes for both internal teams and customers.
• Ensure adherence to operational controls, compliance requirements, and risk management practices.
• Contribute to immigration compliance and regulatory alignment efforts by maintaining strong operational standards.
• Monitor operational performance metrics and elevate risks or gaps to leadership.
• Drive customer‑focused process improvements to enhance turnaround times, resolution quality, and escalation handling.
• Expand and improve self‑service options and automation to reduce dependency on manual support.
• Implement regular feedback loops to capture insights and inform continuous improvement.
• Coordinate operational readiness for new product or market launches, working closely with cross‑functional stakeholders.
• Assist with go‑to‑market initiatives by removing bottlenecks and ensuring smooth adoption.
• Track and report operational outcomes, providing insights and recommendations to leadership.
• Execute operational projects and strategic initiatives in collaboration with senior leaders.

Conocimientos

Operations management

KPI tracking

Process automation

SQL familiarity

Cross-functional collaboration

Problem solving

Descripción del empleo

Deel is hiring for an experienced operations professional to oversee daily workflows, drive automation, and collaborate with internal teams to optimize tools and processes globally. You will ensure compliance, monitor performance metrics, and support launches across markets.

The role emphasizes data‑driven decisions, operational excellence, and a bias for action in a remote, international setting with broad scope across Finans/Tech domains.