Senior Key Account Manager - Mid Market (Remote & Flexible)

360Learning; España; Remote; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Work From Home allowance

Health insurance

Unemployment insurance

Lunch vouchers

Total work from home in Spain

Job summary

360Learning is seeking a Key Account Manager (Mid-Market) to own a portfolio of 100 accounts in Spain. You will collaborate with Client Success Partners and internal experts to drive upsell opportunities while expanding the existing customer base.

This is a fast-paced SaaS role requiring strong communication and strategic account planning. You will engage with teams across onboarding, product, and support to ensure successful renewals and measurable ARR growth.

Qualifications

• 3+ years of experience in an Account Manager or sales-related function
• Previous experiences working in the SaaS industry
• Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
• Active listening skills and a team player mindset
• Excellent written and verbal communication skills
• Fluent English (US/UK) / B2 level or equivalent (FR)
• Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L

Responsibilities

• Take full ownership of your portfolio of customers within your territory
• Map accounts and define an account growth strategy; prioritize your portfolio
• Work with Client Success Partners to gather client information for upselling
• Prepare account reviews to identify development areas and present 360Learning demos
• Close 30–50 K€ of new ARR in the first quarter
• Close 65–85 K€ of new ARR in the second quarter

Skills

Account management

SaaS experience

Fast-growing environment

Active listening

Communication

English proficiency

Job description

360Learning is seeking a Key Account Manager (Mid-Market) to own a portfolio of 100 accounts in Spain. You will collaborate with Client Success Partners and internal experts to drive upsell opportunities while expanding the existing customer base.

This is a fast-paced SaaS role requiring strong communication and strategic account planning. You will engage with teams across onboarding, product, and support to ensure successful renewals and measurable ARR growth.