Senior IT Application Operations Lead

Julius Baer; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Julius Baer in Madrid seeks an experienced IT Service Owner to oversee end-to-end IT service operations aligned with SLAs and lifecycle management.

You will lead business analysis, design solutions with vendors, and implement changes. Responsible for testing product releases, data migrations, and impact analyses, with a deputy team head role for a larger Zurich-based team in a dynamic, multilingual environment.

Formación

• Min 5 years as IT Service Owner or similar role.
• Bachelor's degree in CS/IT or related field.
• Fluent English; additional languages are an asset.
• Strong understanding of ITIL frameworks and enterprise IT infra.
• Experience with end-of-day processing (AWA) and API/IBM MQ interfaces.
• Experience communicating with business stakeholders and external vendors.
• Knowledge of security aspects of applications and change/release management.

Responsabilidades

• Oversee end-to-end IT service operations in line with SLAs.
• Analyze business requirements and design solutions with vendors.
• Implement and test product releases.
• Manage data migrations and conduct impact analyses.
• Serve as a deputy Team Head for a Zurich-based larger team.

Conocimientos

IT Service Ownership

SLA & Incident Management

Data Migrations

Business Analysis

Solution Design

Stakeholder Communication

Team Leadership Deputy

Treasury & Nostro

English Proficiency

Security & Incident Management

ITIL Frameworks

Educación

Bachelor's degree in CS/IT

Herramientas

MS Windows Server

ETL Tools

MS SQL

APIs

IBM MQ

ITIL

Descripción del empleo

Julius Baer in Madrid seeks an experienced IT Service Owner to oversee end-to-end IT service operations aligned with SLAs and lifecycle management.

You will lead business analysis, design solutions with vendors, and implement changes. Responsible for testing product releases, data migrations, and impact analyses, with a deputy team head role for a larger Zurich-based team in a dynamic, multilingual environment.