Senior Cloud CSM – German Speaker (Hybrid)

T-Systems

Granada

Hybrid

EUR 90,000 - 120,000

Full time

6 days ago
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Benefits offered by this job

Hybrid work model
Coursera access for training
Weekly language classes (English &
International Mentoring Sessions

Job summary

T-Systems is seeking a Senior Customer Success Manager to drive cloud service delivery for T Cloud Public customers. You will lead strategic initiatives, advise on cloud adoption, and participate in cross-functional squads to optimize ongoing cloud usage and customer value.

The role requires strong AI knowledge, cloud ecosystem experience, and willingness to travel nationally and internationally. Fluency in German and English is preferred. Hybrid work model offered.

Qualifications

  • Completed degree in computer science, engineering or comparable training or further education.
  • Top knowledge in cloud and IT architecture, technology strategy, sales and business development.
  • Top knowledge in AI.

Responsibilities

  • Strategic influence and development of the existing business of assigned T Cloud Public customers.
  • Advise customers on first-time cloud usage and ongoing optimization.
  • Participate in the vertical squad of T Cloud Public and reduce churn.

Skills

Cloud architecture
AI knowledge
Sales & business development
Communication skills
IaaS/PaaS/SaaS
AWS/Azure/Google/Rackspace
Hybrid cloud development
Travel willingness
Teamwork
Independent work

Education

Degree in computer science or engineering

Tools

OTC Practitioner certification
Agile certifications (Scrum/Kanban/DevOps)

Job description

T-Systems is seeking a Senior Customer Success Manager to drive cloud service delivery for T Cloud Public customers. You will lead strategic initiatives, advise on cloud adoption, and participate in cross-functional squads to optimize ongoing cloud usage and customer value.

The role requires strong AI knowledge, cloud ecosystem experience, and willingness to travel nationally and internationally. Fluency in German and English is preferred. Hybrid work model offered.

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