Sales Ops Lead: AI-Driven Growth & Automation (Spain)

Making Science; Madrid; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Indefinite contract

Performance bonus

Flexible payment plan

Ambassadors program

Flexible hours / one day remote

Job summary

Making Science is seeking a Sales Operations Lead to own and scale the operating model behind the commercial engine in Spain. You will bring structure, focus and follow-through to how we sell, contract and report, ensuring pipeline reliability and alignment between signed deals and forecasts.

You will lead and develop the Sales Ops team, drive data quality, dashboards, and KPI design within CRM/AI tools, and collaborate with Legal, Finance, and Procurement to streamline processes.

Qualifications

• 5+ years in Sales Operations, Revenue Operations, or related roles in agencies, consulting or B2B tech/SaaS.
• Proven experience reviewing commercial contracts, RFPs/Tenders, and POs with sound contractual judgement.
• Strong understanding of B2B sales processes and procurement evaluation.
• Advanced Salesforce experience with reports/dashboards/pipeline configuration.

Responsibilities

• Lead, coach and develop a Sales Ops team in Spain.
• Set priorities, assign work, and drive topics to closure, turning strategies into implemented processes.
• Own end-to-end sales process and ensure data quality and pipeline discipline.
• Design and maintain dashboards and KPIs within CRM or AI tools.
• Review contracts for consistency with proposals, pricing, scope, and terms; liaise with Legal/Procurement.
• Manage client procurement processes end-to-end: RFP/RFQ, POs, onboarding, compliance.
• Record all signed agreements and POs in Salesforce and contract repository.
• Document and update SOPs and user guides for Sales Operations stack (Salesforce, Jira).
• Identify bottlenecks and redesign processes to scale; lead AI/automation initiatives.

Skills

Sales Operations

Revenue Operations

Contract review

RFP/RFQ management

Team leadership

AI / automation

Process improvement

English

Spanish

Data-driven decisions

Cross-functional collaboration

Critical thinking

Excellent communication

Tools

Salesforce

Jira

Looker Studio

Power BI

Tableau

Job description

Making Science is seeking a Sales Operations Lead to own and scale the operating model behind the commercial engine in Spain. You will bring structure, focus and follow-through to how we sell, contract and report, ensuring pipeline reliability and alignment between signed deals and forecasts.

You will lead and develop the Sales Ops team, drive data quality, dashboards, and KPI design within CRM/AI tools, and collaborate with Legal, Finance, and Procurement to streamline processes.