Revenue Operations Lead, SDR & AI Automation

Perk; Barcelona; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Equity and compensation

Vacation days + holidays

Private healthcare or gym allowance

Life Insurance

Perk events

Wellbeing program

Parental leave

Volunteer hours

Work from Anywhere days

Language lessons

Sabbatical after 5 years

Relocation support

Job summary

Perk is expanding its Revenue Operations in Barcelona to drive AI-powered outbound, optimize SDR processes, and own the tech stack from engagement platforms to data enrichment. You will partner with SDR leadership, define operating models, and ensure consistent playbooks across regions.

We seek a true owner with 5+ years in B2B SaaS Revenue/SDR Ops, strong Salesforce and Sales Engagement experience, and a knack for data-driven decisions.

Qualifications

• Significant experience (typically 5+ years) in Revenue Operations, Sales Operations, or SDR/Pipeline Operations in B2B SaaS, focusing on SDR/outbound productivity.
• Proven experience supporting the roll out of AI and automation for outbound prospecting from a process point of view
• Deep hands-on knowledge of Salesforce and of Sales Engagement platforms (Outreach, Salesloft, or Gong), including sequencing, enrichment, routing, and scoring.
• Strong analytical skills: you can find the story in funnel and rep-activity data and turn it into decisions that SDR leaders act on.
• A true owner: you take responsibility for a tool, a process, or an outcome end to end, and you don't wait to be asked.
• Credibility as a strategic partner to senior sales leaders, comfortable challenging and influencing across Sales, Marketing, Enablement, Finance, and Systems.
• Strong project and change management skills, with a track record of driving adoption across global teams.
• Curiosity about AI and where it can take SDR, outbound, and inbound operations next.
• Comfortable in a fast-growing, fast-changing environment where processes are still being built.

Responsibilities

• Be the strategic partner to SDR leadership
• Partner with global SDR leaders to define and run the operating model: processes, territories and handoffs, and the weekly, monthly, and quarterly cadences that keep the team on track.
• Work with Sales Leadership, Marketing, Sales Enablement, and Finance to keep lead management and pipeline definitions aligned end to end.
• Own the SDR process
• Own the end-to-end SDR process, from prospecting and outreach to qualification and handoff to Account Executives, and keep it documented in clear playbooks that are consistent across regions.
• Own the prospecting process: ICP and account prioritisation, signal-based targeting, and outbound cadences.
• Own the qualification methodology: lead and opportunity definitions, qualification criteria, stage and disqualification logic, and acceptance standards for handoffs, and evolve them as our go-to-market changes.
• Own the inbound lead process: capture, routing, speed-to-lead standards, follow-up expectations, ownership rules, and the handoff between Marketing and SDRs.
• Roll out process changes with SDR leaders and Enablement, and make sure they are adopted and followed.
• Own the Rules of Engagement for outbound and inbound, including account ownership between regional and global accounts, so SDRs, Account Executives, and Marketing know who works which accounts and leads, and conflicts are resolved quickly and fairly.
• Own the SDR tech stack
• Act as the business owner of every tool our SDR organisation uses in its prospecting efforts globally, including Sales Engagement platforms, LinkedIn Sales Navigator, and data enrichment tools, owning the roadmap, configuration, licences and cost, adoption, data quality, and vendor relationships.
• Make sure the tools, the CRM, and the data around them work as one system, so reps spend their time selling, not updating records.
• Evaluate, pilot, and roll out new tools and features, with clear business cases and success metrics.
• Partner closely with the Revenue Systems team, who are the technical owners of these tools and manage configuration, syncs, and integrations, by setting priorities and requirements as the business owner, and with Enablement on training and change management.
• Drive AI and automation for outbound and inbound
• Partner with the GTM Engineering team, who own Clay and the AI automation for SDRs, and act as the business owner of the SDR automation roadmap, defining the use cases and priorities for AI-driven outbound: signal-based targeting, account and contact research, enrichment, personalisation, and sequencing.
• Reduce manual work for SDRs by automating CRM updates, lead and account research, routing, and follow-up, and measure the time saved and the pipeline impact.
• Design and refine lead routing, scoring, and inbound handling so the right leads reach the right reps quickly.
• Test and pilot emerging AI capabilities for SDR and inbound use cases, and scale what works with clear guardrails on data quality, compliance, and brand.
• Protect data and quality
• Set the standards for data hygiene, outreach governance, and deliverability across SDR tools, and make sure they are followed.
• Build the dashboards and reporting that give SDR leaders and reps a single source of truth on activity, funnel, and outcomes.
• Document processes and playbooks so they are repeatable across regions.

Skills

Revenue operations

Sales operations

AI/automation of outbound

Strategic partnership

Project management

Data analytics

Change management

Own end-to-end processes

Tools

Salesforce

Outreach

Salesloft

Gong

LinkedIn Sales Navigator

Data enrichment tools

Job description

Perk is expanding its Revenue Operations in Barcelona to drive AI-powered outbound, optimize SDR processes, and own the tech stack from engagement platforms to data enrichment. You will partner with SDR leadership, define operating models, and ensure consistent playbooks across regions.

We seek a true owner with 5+ years in B2B SaaS Revenue/SDR Ops, strong Salesforce and Sales Engagement experience, and a knack for data-driven decisions.