SaaS Account Manager - Growth & Expansion (Remote/Hybrid)

Creandum; Madrid; Hybrid; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Your own Pleo card

Lunch provided or lunch allowance

Private healthcare

25 days annual leave

Hybrid and remote options

Mental health support with MyndUp

Paid parental leave

Job summary

Pleo is seeking an Account Manager to grow and expand our existing customer base within a high-growth, multi-national environment. You will work across Finance, Procurement, and Operations to secure multi-threaded expansions and drive ROI-driven outcomes for our customers.

You will report to the Senior Sales Manager, Account Management and collaborate with Customer Success, Pricing and Enablement teams to unlock commercial growth while delivering exceptional value to 40,000+ customers globally.

Qualifications

• Value-based selling and consultative approach.
• Contract negotiations and building business cases linking features to value.
• Familiarity with MEDDICC or similar qualification methodologies.
• Solution-oriented problem solving and decision making.
• Data-driven forecasting and pipeline management.
• Ability to navigate senior stakeholders and multi-threaded deals.
• Experience in SaaS account management with expansion revenue focus.
• Fluency in English and Spanish is essential.

Responsibilities

• Identify and close opportunities within your book of business to grow accounts through upsells and new entities.
• Build deep relationships with key stakeholders and uncover whitespace opportunities.
• Use MEDDICC to qualify upsell opportunities to ensure forecast accuracy and deal velocity.
• Showcase new product features and drive platform adoption for upsells.
• Create proposals and business cases that quantify value and align with commercial goals.
• Collaborate with Finance, Procurement, and Operations to land multi-threaded expansions.
• Lead commercial conversations ensuring terms reflect value delivered.
• Leverage ROI data and customer success stories to drive adoption.

Skills

Value-based selling

Negotiations

MEDDICC

Solution oriented

Forecasting

Stakeholder management

SaaS account management

Bilingual English/Spanish

Job description

Pleo is seeking an Account Manager to grow and expand our existing customer base within a high-growth, multi-national environment. You will work across Finance, Procurement, and Operations to secure multi-threaded expansions and drive ROI-driven outcomes for our customers.

You will report to the Senior Sales Manager, Account Management and collaborate with Customer Success, Pricing and Enablement teams to unlock commercial growth while delivering exceptional value to 40,000+ customers globally.