Rental Sales Agent: Elevate Service & Sales

Europcar; Madrid; On-site; EUR 19,000 - 23,000; Full time

Job summary

Europcar Mobility Group seeks a motivated Rental Sales Agent in Madrid to provide outstanding customer service while achieving sales targets. You will handle reservations, guide customers through rental processes, and promote add-ons to maximize revenue.

Ideal candidates have sales- or service-oriented experience in a fast-paced setting, strong communication skills, and a customer-first mindset. This is an entry-level role with growth opportunities within our Network & Stations team.

Qualifications

• Experience in a fast-paced sales environment.
• Ability to upsell optional coverage and services.
• Strong communication and customer service skills.

Responsibilities

• Handle reservations and process rental agreements accurately.
• Welcome customers and deliver exceptional service from start to finish.
• Identify upsell opportunities and close sales while following policies.

Skills

Sales background

Customer service

Communication skills

Retail / hospitality experience

POS systems

Tools

POS systems

Job description

Europcar Mobility Group seeks a motivated Rental Sales Agent in Madrid to provide outstanding customer service while achieving sales targets. You will handle reservations, guide customers through rental processes, and promote add-ons to maximize revenue.

Ideal candidates have sales- or service-oriented experience in a fast-paced setting, strong communication skills, and a customer-first mindset. This is an entry-level role with growth opportunities within our Network & Stations team.