Rental Sales Agent: Deliver Stellar Service & Boost Sales

Goldcar Spain S.L.U; España; Presencial; EUR 18.000 - 27.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a highly motivated Rental Sales Agent to be the first point of contact for customers, ensuring a seamless rental experience while maximizing sales opportunities.

The role focuses on handling reservations, processing rental agreements, and delivering outstanding customer service. A sales-driven attitude and strong communication skills are essential to meet and exceed targets.

Formación

• Sales background: Proven sales experience in a dynamic, fast-paced environment.
• Product expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and the ability to communicate professionally.
• A sales-driven attitude with a focus on meeting and exceeding targets.
• Ability to work efficiently in a fast-paced, customer-focused environment.
• Attention to detail and a commitment to providing accurate and timely service.

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by offering optional coverage products, vehicle upgrades, and additional services to every customer, with 100% compliance.
• Utilize effective sales techniques by building rapport through open-ended questions and overcoming objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.

Conocimientos

Sales experience

Product knowledge

Customer service

Communication

Target driven

Attention to detail

Descripción del empleo

Europcar Mobility Group is seeking a highly motivated Rental Sales Agent to be the first point of contact for customers, ensuring a seamless rental experience while maximizing sales opportunities.

The role focuses on handling reservations, processing rental agreements, and delivering outstanding customer service. A sales-driven attitude and strong communication skills are essential to meet and exceed targets.