Rental Sales Pro: Elevate Service & Drive Results

Europcar Mobility Group; Madrid; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group is seeking a motivated Rental Sales Agent to join the Network & Stations team. You will be the first point of contact for customers, ensuring a smooth rental experience while maximizing sales opportunities.

This entry-level, counter sales role requires a customer-focused mindset, ability to upsell optional coverage, upgrades, and related services, and a drive to meet and exceed targets in a fast-paced environment.

Qualifications

• Proven sales experience in a fast-paced environment.
• Strong customer service and professional communication.
• Ability to meet and exceed sales targets.
• Attention to detail and accurate processing of transactions.
• Team player with a positive, proactive attitude.

Responsibilities

• Handle reservations and rental agreements with accuracy and professionalism.
• Welcome every customer and provide an exceptional service level from start to finish.
• Maximize sales by offering coverage products, upgrades, and additional services.
• Use sales techniques to build rapport and overcome objections.
• Follow rental policies and procedures to ensure smooth transactions.
• Assist customers by identifying extra services to enhance their rental experience.
• Provide outstanding service and support across the rental process.

Skills

Sales

Customer service

Communication

Goal oriented

Attention to detail

Team player

Sales techniques

Tools

POS Systems

Job description

Europcar Mobility Group is seeking a motivated Rental Sales Agent to join the Network & Stations team. You will be the first point of contact for customers, ensuring a smooth rental experience while maximizing sales opportunities.

This entry-level, counter sales role requires a customer-focused mindset, ability to upsell optional coverage, upgrades, and related services, and a drive to meet and exceed targets in a fast-paced environment.