Rental Sales Agent: Elevate Service & Drive Sales

Europcar IB S.A.; Sabadell; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group is seeking a motivated Rental Sales Agent to join our Network & Stations team within Operations. You will be the first point of contact for customers, delivering an outstanding rental experience while identifying sales opportunities and ensuring accurate transactions.

This entry-level role emphasizes customer service and sales, requiring strong communication, a professional demeanor, and the ability to work efficiently in a fast-paced environment.

Qualifications

• Excellent interpersonal and communication skills.
• Strong sales acumen and persuasive abilities.
• High level of professionalism and reliability.
• Ability to multitask and stay organized in a busy environment.
• Attention to detail and accuracy in all customer interactions.
• Team player with a positive, can-do attitude.
• Experience in customer-facing or sales roles is a plus.

Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service.
• Maximize sales opportunities by offering optional coverage, upgrades, and services.
• Utilize effective sales techniques and overcome customer objections.
• Adhere to rental policies and procedures for smooth transactions.
• Assist customers by identifying additional services or products.
• Provide unmatched service excellence and customer satisfaction at all stages.

Skills

Excellent interpersonal & comms

Strong sales acumen

Professional & reliable

Multitasking

Attention to detail

Team player

Job description

Europcar Mobility Group is seeking a motivated Rental Sales Agent to join our Network & Stations team within Operations. You will be the first point of contact for customers, delivering an outstanding rental experience while identifying sales opportunities and ensuring accurate transactions.

This entry-level role emphasizes customer service and sales, requiring strong communication, a professional demeanor, and the ability to work efficiently in a fast-paced environment.