Rental Sales Specialist — Fast-Paced, Customer-Driven

Europcar IB S.A.; Bilbao; On-site; EUR 18,000 - 21,000; Full time

Job summary

Europcar Mobility Group is hiring a Rental Sales Agent to be the first point of contact for customers, ensuring a smooth rental experience and driving sales across optional coverages, upgrades and add-ons. This entry-level counter sales role fits a fast-paced environment with opportunities to grow within the Network & Stations team.

You will handle reservations, process rental agreements, and provide a high level of service while meeting sales targets and maintaining compliance with policies.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment and meet targets.

Responsibilities

• Handle reservations and process rental agreements accurately.
• Greet customers and deliver exceptional service from start to finish.
• Promote additional products and services to maximize sales opportunities.
• Use sales techniques to overcome objections and close bookings.
• Follow rental policies to ensure compliant transactions.
• Identify opportunities to offer add-ons that enhance the rental experience.
• Support branch operations as needed by management.

Skills

Sales experience

Customer service

Communication skills

Sales-driven

Attention to detail

Team player

Tools

POS systems

Job description

Europcar Mobility Group is hiring a Rental Sales Agent to be the first point of contact for customers, ensuring a smooth rental experience and driving sales across optional coverages, upgrades and add-ons. This entry-level counter sales role fits a fast-paced environment with opportunities to grow within the Network & Stations team.

You will handle reservations, process rental agreements, and provide a high level of service while meeting sales targets and maintaining compliance with policies.