Remote Technical CS Lead - Healthcare SaaS

Legit.Health; Zaragoza; Presencial; EUR 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-remote position

Flexible compensation

Flexible vacation policy

International remote work

Descripción de la vacante

Legit. Health is seeking a Technical Customer Success Specialist to own accounts end-to-end—from onboarding to renewal—with full technical and commercial confidence.

You will lead complex integration discussions and guide healthcare clients through their workflows, acting as the expert in the room. In this full-remote role, you will collaborate with Sales and Product, manage 6–8 named accounts, and proactively identify adoption risks and expansion opportunities, maintaining thorough

Formación

• 3–5 years in Customer Success, Technical Account Management, or Implementation in B2B SaaS or digital health.
• Technical depth: comfortable leading API integration conversations with client teams.
• Healthcare domain knowledge in regulated health environments.
• Autonomous, accountable, and proactive in multi-stakeholder accounts.
• Fluent English and Spanish (written and spoken).

Responsabilidades

• Own accounts end-to-end from onboarding to renewal.
• Lead technical discussions on integrations and data flows.
• Design and implement onboarding plans tailored to clinical/technical environments.
• Identify adoption risks and expansion opportunities early.
• Maintain thorough, up-to-date account records and communication.

Conocimientos

API integrations

Technical leadership

Onboarding

Account management

Healthcare knowledge

English proficiency

Spanish proficiency

Herramientas

HubSpot

Jira

Trello

Notion

Descripción del empleo

Legit. Health is seeking a Technical Customer Success Specialist to own accounts end-to-end—from onboarding to renewal—with full technical and commercial confidence.

You will lead complex integration discussions and guide healthcare clients through their workflows, acting as the expert in the room. In this full-remote role, you will collaborate with Sales and Product, manage 6–8 named accounts, and proactively identify adoption risks and expansion opportunities, maintaining thorough