Technical Customer Success Lead — Healthcare AI

Legit.Health

Pontevedra

Presencial

EUR 42.000 - 65.000

Jornada completa

14 días+

Generador de candidaturas

Una candidatura hecha para este puesto de trabajo — un currículum y una carta de presentación adaptados que responden directamente a la oferta.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Flexible vacation policy

Remote work (full-remote)

Flexible compensation: daycare and餐饮

Descripción de la vacante

Legit.Health is seeking a Technical Customer Success Specialist to own accounts end-to-end, from onboarding to expansion, with full technical and commercial confidence. You will be the expert in the room, guiding clients through workflows and integration design while working closely with Sales and Product teams.

You will manage high-stakes healthcare accounts, defend integration decisions, and drive adoption of Legit.Health solutions with authority.

Formación

3–5 years in a Customer Success, Technical Account Management, Project Management or Implementation role in a B2B SaaS or digital health company.
Experience leading API integration conversations with client technical teams.
Solid understanding of clinical workflows and healthcare environments.

Responsabilidades

Own the full lifecycle of assigned accounts: onboarding, adoption, QBRs, and renewal.
Lead client meetings independently, including onboarding and technically complex discussions on integrations.
Manage 6–8 named accounts with deep, ongoing documentation and continuity.
Lead integration conversations directly with client technical teams and escalate when needed to Development.
Identify adoption risks and expansion opportunities before they are raised by clients.
Design and execute onboarding plans tailored to each client’s clinical/technical environment.