Remote Surgical Robotics Technical Specialist

Abb; Tarragona; À distance; EUR 38 000 - 79 000; Plein temps

Avantages offerts par ce poste

Short-term incentive (MIP)

Flexible benefits package

Résumé du poste

Madrid Medtronic is seeking a Remote Technical Services Specialist for the Hugo robotic system and DS1 platform. The role requires delivering expert remote support to healthcare professionals, SUS and FSE across EMEA, with occasional onsite visits.

Strong engineering background and robotics experience are essential. The position offers a competitive salary, a flexible benefits package, and eligibility for the Medtronic Incentive Plan, working in a dynamic, purpose-driven environment.

Qualifications

• Bachelor's or master's in biomedical/electrical/mechanical engineering with at least 4 years of relevant experience, or advanced degree with 2 years, or medical degree with technical skills.
• Fluency in Portuguese, English and Italian (C1/C2).
• Robotics or motion control experience in a large capital equipment environment.
• Highly organized, flexible, and able to multi-task and prioritize.
• Experience with software troubleshooting.

Responsabilités

• Provide remote technical support for the Hugo system and DS1 to HCP, SUS and FSE, acting as a technical liaison.
• Drive escalation and initiate field service support when needed.
• Collaborate with other specialists to troubleshoot complex service requests.
• Perform technical activities with significant judgment and own continuous improvement projects.
• Ensure all documentation and system entries are complete promptly; remote with occasional onsite support.

Connaissances

Multilingual communication (Portuguese

Analytical problem-solving

Robotics/motion control experience

Formation

Biomedical/Electrical/Mechanical engineering (Bachelor's or Master's)

Medical degree with technical skills

Description du poste

Madrid Medtronic is seeking a Remote Technical Services Specialist for the Hugo robotic system and DS1 platform. The role requires delivering expert remote support to healthcare professionals, SUS and FSE across EMEA, with occasional onsite visits.

Strong engineering background and robotics experience are essential. The position offers a competitive salary, a flexible benefits package, and eligibility for the Medtronic Incentive Plan, working in a dynamic, purpose-driven environment.