Remote Surgical Robotics Tech Specialist – Hugo & DS1

Rayner; Ibiza; A distancia; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics in the EMEA region. You will remotely support Hugo robotic and DS1 systems, explaining complex technical issues to healthcare professionals, SUS and FSE, while coordinating with field teams and driving continuous improvement.

The role requires a biomedical/engineering degree with robotics experience, multilingual fluency (Portuguese, English, Italian) and willingness for domestically and internationally travel.

Formación

• Bachelor’s or Master’s in (biomedical/electrical/mechanical) engineering with 4+ years relevant experience or advanced degree with 2+ years experience.
• Fluency in Portuguese, English and Italian (C1/C2) is required.
• Experience with robotics or motion control in large equipment environments.
• Strong organizational, multi-tasking and prioritization abilities.
• Experience with software troubleshooting.

Responsabilidades

• Provide remote technical support for the Hugo robotic system and DS1 to HCP, SUS and FSE.
• Drive escalation processes and initiate field service support when needed.
• Collaborate with other technical service specialists to troubleshoot complex requests.
• Own continuous improvement projects and ensure documentation is complete.

Conocimientos

Engineering degree (biomedical/elect.)

Robotics experience

Software troubleshooting

Analytical thinking

Communication skills

Educación

Bachelor’s or Master’s in biomedical/electrical/mechanical engineering

Medical degree with technical skills (optional)

Descripción del empleo

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics in the EMEA region. You will remotely support Hugo robotic and DS1 systems, explaining complex technical issues to healthcare professionals, SUS and FSE, while coordinating with field teams and driving continuous improvement.

The role requires a biomedical/engineering degree with robotics experience, multilingual fluency (Portuguese, English, Italian) and willingness for domestically and internationally travel.