Remote Spanish-Speaking Support Agent – Fully Remote

FH Collective Academy; Sevilla; Remote; EUR 7,400 - 12,000; Full time

Benefits offered by this job

Flight ticket to Greece.

Two weeks of hotel accommodation upon/

Airport pickup.

Coverage of real estate agency fees.

Job summary

FH Collective Academy in Greece is inviting Spanish-speaking Customer Service Representatives for a fully remote role. Join an international team and help deliver a safe, smooth online experience for users while working from anywhere in Greece.

The position requires fluency in Spanish and good English, strong communication skills, and a customer-oriented mindset. We offer a gross salary up to €1,100 per month, paid 14 times a year, plus a monthly performance bonus up to €250, relocation support

Qualifications

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Spanish language

English language

Customer service

Job description

FH Collective Academy in Greece is inviting Spanish-speaking Customer Service Representatives for a fully remote role. Join an international team and help deliver a safe, smooth online experience for users while working from anywhere in Greece.

The position requires fluency in Spanish and good English, strong communication skills, and a customer-oriented mindset. We offer a gross salary up to €1,100 per month, paid 14 times a year, plus a monthly performance bonus up to €250, relocation support