Remote Spanish-Speaking Customer Support Specialist

FH Collective Academy; Alicante; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation support

Fully remote Greece

Monthly bonus €250

14 payments/year

Job summary

FH Collective Academy is seeking Spanish-speaking Customer Service Representatives for a fully remote role based in Greece. You will support users in Spanish and English across channels, handle inquiries, investigate issues and help maintain a safe, positive online community.

Benefits include a gross salary up to €1,100 per month paid 14 times yearly, a monthly bonus of up to €250, relocation support, and the flexibility to work remotely from anywhere in Greece within an international team.

Qualifications

• Fluency in Spanish and good command of English.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Spanish proficiency

English proficiency

Customer service

Job description

FH Collective Academy is seeking Spanish-speaking Customer Service Representatives for a fully remote role based in Greece. You will support users in Spanish and English across channels, handle inquiries, investigate issues and help maintain a safe, positive online community.

Benefits include a gross salary up to €1,100 per month paid 14 times yearly, a monthly bonus of up to €250, relocation support, and the flexibility to work remotely from anywhere in Greece within an international team.