Remote Spanish Customer Care Specialist – Greece

FH Collective Academy; Málaga; Remote; EUR 15.000 - 19.000; Vollzeit

Benefits dieser Stelle

Fully remote in Greece

Monthly bonus up to €250

Relocation support

International team

Zusammenfassung

FH Collective Academy is hiring a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. You will handle inquiries in Spanish and English and ensure a positive user experience across channels.

The role includes relocation support and opportunities to grow in an international, multicultural environment, with a gross salary up to €1,100 per month paid 14 times a year plus a monthly bonus.

Qualifikationen

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.

Aufgaben

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Kenntnisse

Spanish

English communication

Customer service

Problem solving

Jobbeschreibung

FH Collective Academy is hiring a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. You will handle inquiries in Spanish and English and ensure a positive user experience across channels.

The role includes relocation support and opportunities to grow in an international, multicultural environment, with a gross salary up to €1,100 per month paid 14 times a year plus a monthly bonus.