Remote Spanish-Speaking Customer Support Pro in Greece

FH Collective Academy; Valencia; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flight ticket to Greece

Two weeks of hotel accommodation

Airport pickup

Real estate fees coverage

Relocation support

Up to €250 monthly bonus

Fully remote work from Greece

Job summary

FH Collective Academy is seeking a Spanish-speaking Customer Service Representative to join our fully remote team, operating from Greece. You will assist users across channels, resolve inquiries and help maintain a safe online community.

We value strong communication, a customer-focused mindset, and the ability to navigate digital tools. Relocation support is provided and the role offers a competitive salary with performance bonuses.

Qualifications

• Fluent in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.
• Comfort with using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Job description

FH Collective Academy is seeking a Spanish-speaking Customer Service Representative to join our fully remote team, operating from Greece. You will assist users across channels, resolve inquiries and help maintain a safe online community.

We value strong communication, a customer-focused mindset, and the ability to navigate digital tools. Relocation support is provided and the role offers a competitive salary with performance bonuses.