Remote Spanish-Speaking Customer Care Pro in Greece

FH Collective - Academy; Málaga; Remote; EUR 15,000 - 19,000; Full time

Job summary

FH Collective - Academy is seeking Spanish-speaking Customer Service Representatives for a fully remote role in Greece. You will support users in Spanish and English across channels, resolving issues and maintaining a safe online community.

Relocation package includes flight, hotel stay, airport pickup and real estate fee coverage. The role offers a gross salary up to €1,100 per month paid 14 times per year, plus a monthly bonus up to €250, fostering a diverse, international team environment.

Qualifications

• Fluency in Spanish and English.
• Excellent communication and problem‑solving skills.
• Customer‑oriented and solution‑focused mindset.
• Confidence with digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Spanish fluency

English proficiency

Customer service

Problem solving

Digital tools

Job description

FH Collective - Academy is seeking Spanish-speaking Customer Service Representatives for a fully remote role in Greece. You will support users in Spanish and English across channels, resolving issues and maintaining a safe online community.

Relocation package includes flight, hotel stay, airport pickup and real estate fee coverage. The role offers a gross salary up to €1,100 per month paid 14 times per year, plus a monthly bonus up to €250, fostering a diverse, international team environment.