Remote Spanish-Speaking Customer Care Specialist

FH Collective Academy; Bilbao; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation support

Remote work from Greece

Monthly bonus €250

Job summary

FH Collective Academy is seeking a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. You will support users in Spanish and English, resolve inquiries, and help maintain a safe online community.

You'll use digital tools to identify issues, deliver timely solutions, and contribute to a positive user experience. The role offers a Greek-centric remote setup, with a gross salary up to €1,100 per month across 14 payments and a monthly performance bonus up to

Qualifications

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Spanish

English

Customer service

Communication

Job description

FH Collective Academy is seeking a Spanish-speaking Customer Service Representative for a fully remote role based in Greece. You will support users in Spanish and English, resolve inquiries, and help maintain a safe online community.

You'll use digital tools to identify issues, deliver timely solutions, and contribute to a positive user experience. The role offers a Greek-centric remote setup, with a gross salary up to €1,100 per month across 14 payments and a monthly performance bonus up to