Remote Spanish-Speaking Customer Care — Greece

FH Collective Academy; Alicante; À distance; EUR 14 000 - 17 000; Plein temps

Avantages offerts par ce poste

Relocation support to Greece

Fully remote in Greece

Monthly bonus up to €250

Résumé du poste

FH Collective Academy is hiring a Spanish-speaking Customer Service Representative for a fully remote role in Greece. You will support users in Spanish and English across multiple channels, handling inquiries and reports while contributing to a safe online community.

We offer a gross salary up to €1,100 per month with 14 salaries per year, a monthly bonus up to €250, relocation support to Greece, and a fully remote setup in Greece. Prior customer service experience is a plus but not required.

Qualifications

• Fluency in Spanish and good English communication.
• Strong communication and problem-solving abilities.
• Customer-oriented and solution-focused mindset.

Responsabilités

• Provide customer support in Spanish and English across channels.
• Handle account inquiries, issues and content reports.
• Investigate cases and deliver timely solutions.
• Help maintain a safe, positive online community.
• Use digital tools and internal systems to identify issues and improve UX.

Connaissances

Spanish language proficiency

English language proficiency

Communication skills

Problem-solving

Customer service experience

Description du poste

FH Collective Academy is hiring a Spanish-speaking Customer Service Representative for a fully remote role in Greece. You will support users in Spanish and English across multiple channels, handling inquiries and reports while contributing to a safe online community.

We offer a gross salary up to €1,100 per month with 14 salaries per year, a monthly bonus up to €250, relocation support to Greece, and a fully remote setup in Greece. Prior customer service experience is a plus but not required.