Remote Spanish-Speaking Customer Care Specialist

FH Collective Academy; Madrid; Remote; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Flight to Greece

Hotel accommodation (2 weeks)

Airport pickup

Real estate costs covered

Job summary

FH Collective Academy is hiring Spanish-speaking Customer Service Representatives for a fully remote role based in Greece. You will support users in Spanish and English across multiple channels, resolve issues, and contribute to a safe, positive online community.

Relocation package available and the position offers a gross salary up to 1,100 EUR per month, paid 14 times per year, plus a monthly bonus of up to 250 EUR. Work remotely from anywhere in Greece with an international team.

Qualifications

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.
• Confidence with digital platforms and online tools.

Responsibilities

• Provide customer support in Spanish and English across multiple channels.
• Handle account-related inquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely solutions.
• Help maintain a safe, respectful online community.
• Use digital tools and internal systems to identify issues and improve user experience.

Skills

Spanish fluency

English proficiency

Job description

FH Collective Academy is hiring Spanish-speaking Customer Service Representatives for a fully remote role based in Greece. You will support users in Spanish and English across multiple channels, resolve issues, and contribute to a safe, positive online community.

Relocation package available and the position offers a gross salary up to 1,100 EUR per month, paid 14 times per year, plus a monthly bonus of up to 250 EUR. Work remotely from anywhere in Greece with an international team.