Remote Spanish-Speaking Customer Care Rep in Greece

FH Collective - Academy; Bilbao; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flight to Greece

Two weeks hotel upon arrival

Airport pickup

Relocation coverage of real estate

Fully remote working model

Job summary

FH Collective - Academy is seeking a Spanish-speaking Customer Service Representative to join a fully remote team operating from Greece. You will handle inquiries in Spanish and English, resolve issues, and help maintain a safe online community while delivering outstanding support to users across channels.

The role offers a relocation package to Greece, a fully remote model, and a gross salary up to €1,100 per month (14 payments) plus a monthly performance bonus up to €250.

Qualifications

• Fluency in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• A customer-oriented and solution-focused mindset.
• Confidence in using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in Spanish and English through various communication channels.
• Handle account-related enquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the overall user experience.

Skills

Spanish fluency

English proficiency

Communication skills

Problem solving

Customer oriented

Digital tools usage

Job description

FH Collective - Academy is seeking a Spanish-speaking Customer Service Representative to join a fully remote team operating from Greece. You will handle inquiries in Spanish and English, resolve issues, and help maintain a safe online community while delivering outstanding support to users across channels.

The role offers a relocation package to Greece, a fully remote model, and a gross salary up to €1,100 per month (14 payments) plus a monthly performance bonus up to €250.